Refund policy

Thank you for choosing YINGDA SHARE CO., LIMITED! We are committed to providing you with high-quality products and an exceptional shopping experience. To ensure your shopping satisfaction, we offer a detailed return and exchange policy for our customers in the European Union.

1. Conditions of Return and Exchange

In accordance with EU consumer protection law, you have the right to return or exchange the goods within 14 days of receiving them. The return policy applies to most items, with the following exceptions:

The item has been used or damaged

Incomplete items (e.g., missing attachments, labels, or packaging)

2. Return Process

You can request a return within 14 days of receiving the item, which should be in new, unused, with the label intact and in its original packaging.

Please submit a return request through our official website or contact our customer service team.

Once the return request has been approved, you will receive return instructions and a return address.

Please send your return to the address you specify, you can choose to use any reliable shipping method. The cost of return shipping is usually borne by the customer, but in the case of quality problems with the item, we will bear the cost of return.

3. Exchange process

If you wish to exchange an item (such as size or color), please contact Customer Service first to request it.

Depending on the availability of the product, we will do our best to arrange an exchange for you.

The exchange procedure is similar to the return procedure, please ensure that the item is new, unused, and in its original packaging.

4. Refunds

Once we receive the returned item and confirm that it is eligible for return, we will process the refund within 14 days.

The refund will be made to your original payment method and will be the original price of the item (excluding return shipping costs). If the return is due to a quality issue or a shipping error, you will receive a full refund, including shipping costs.

5. Special Instructions

If you have a defective quality item or receive the wrong item, you can request a return or exchange without the 14-day period. Please contact our customer service team with relevant photos and order information.

6. Customer Service

If you have any questions or need further assistance, please do not hesitate to contact our customer service team. We're here to support you.

Thank you for your support and trust in YINGDA SHARE CO., LIMITED! We want to provide you with an enjoyable shopping experience and ensure that you are completely satisfied with our goods and services.